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Vivian Kwok

Hi I’m Vivian. A product designer with 8 years of experience crafting thoughtful holistic experiences, balancing the business needs and advocating for the user. I love mapping the user journey and discovering breaks in the experience to apply creative solutions. I believe in a culture of collaboration and growing from others.

CloudTrucks Homepage

A new homepage bringing daily tasks, revenue insights, and help center resources into one place to help drivers keep their business running smoothly. 

Conceptual design // Wires //  Prototyping

Driver Performance Scores

Conceptual design // Wires // Research

A performance scorecard and an internal dashboard to boost transparency and help drivers strengthen their relationship with brokers, which could lead to more jobs.

Performance score 690x508_4x.png

External Loads

Journey mapping// Design concepts // Wires 

An external booking flow in the CloudTruck app for drivers to enter job details found outside of the app, so drivers can receive CloudTruck's features like Instant Pay.

External loads 690 x 508_4x.png
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